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pwdSpin{to{transform:rotate(360deg)}}.admin-layout-wrapper{display:flex;min-height:100vh;background:#f8fafc;font-family:var(--font-body, "Plus Jakarta Sans", -apple-system, BlinkMacSystemFont, sans-serif)}.admin-main-content{flex:1;padding:32px 36px 60px;max-width:1440px;overflow-x:hidden;box-sizing:border-box}.admin-page-header{display:flex;align-items:flex-start;justify-content:space-between;flex-wrap:wrap;gap:18px;margin-bottom:28px}.admin-header-left{display:flex;flex-direction:column}.admin-nav-actions-top{display:flex;align-items:center;gap:10px;margin-bottom:8px}.btn-back-to-site{display:inline-flex;align-items:center;gap:6px;background:#fff;color:#334155;border:1.5px solid #cbd5e1;border-radius:9999px;padding:5px 14px;font-size:.8rem;font-weight:700;cursor:pointer;transition:all .2s ease;font-family:inherit;box-shadow:0 1px 3px 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#10b981}.incident-media-thumb{width:140px;height:110px;min-width:140px;border-radius:12px;overflow:hidden;position:relative;background:#0f172a}.thumb-img{width:100%;height:100%;object-fit:cover;display:block}.thumb-badge{position:absolute;bottom:6px;left:6px;font-size:.68rem;font-weight:800;padding:2px 8px;border-radius:6px;text-transform:uppercase;letter-spacing:.03em;background:#0f172ad9;color:#fff;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px)}.thumb-badge.badge-biodegradable{background:#15803d}.thumb-badge.badge-plastic{background:#1d4ed8}.thumb-badge.badge-metal{background:#475569}.incident-info-col{flex:1;display:flex;flex-direction:column;gap:6px;min-width:0}.incident-top-meta{display:flex;align-items:center;gap:12px}.incident-id-tag{background:#f1f5f9;color:#475569;font-size:.72rem;font-weight:800;padding:2px 8px;border-radius:6px;font-family:monospace;border:1px solid #e2e8f0}.incident-time-text{font-size:.75rem;color:#94a3b8;display:inline-flex;align-items:center;gap:4px}.incident-desc-text{font-size:.95rem;font-weight:700;color:#0f172a;margin:0;line-height:1.4;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.incident-meta-chips{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-top:2px}.meta-chip{display:inline-flex;align-items:center;gap:5px;background:#f8fafc;border:1px solid #e2e8f0;padding:4px 10px;border-radius:8px;font-size:.76rem;color:#475569;font-weight:600;max-width:320px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.meta-icon{color:#64748b;flex-shrink:0}.incident-action-col{display:flex;align-items:center;gap:14px;flex-shrink:0}.action-control-group{display:flex;flex-direction:column;gap:4px}.action-label{font-size:.68rem;font-weight:800;color:#94a3b8;text-transform:uppercase;letter-spacing:.04em}.status-select-control{padding:8px 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p{font-size:.82rem;color:#64748b;margin:0}.pwd-btn-close{position:absolute;right:18px;top:18px;background:#f1f5f9;border:none;border-radius:8px;width:32px;height:32px;display:flex;align-items:center;justify-content:center;color:#64748b;cursor:pointer;transition:all .15s ease}.pwd-btn-close:hover{background:#e2e8f0;color:#0f172a}.pwd-input-group{display:flex;flex-direction:column;gap:6px}.pwd-input-group label{font-size:.8rem;font-weight:700;color:#334155}.pwd-input-wrapper input{width:100%;padding:10px 14px;border:1.5px solid #cbd5e1;border-radius:10px;font-size:.88rem;color:#0f172a;font-family:inherit;outline:none;box-sizing:border-box}.pwd-input-wrapper input:focus{border-color:#15803d}.c-modal-card{max-width:440px;padding:28px 24px}.c-modal-header{display:flex;gap:14px;align-items:flex-start;margin-bottom:20px}.warn-icon-badge{width:44px;height:44px;border-radius:12px;background:#fff1f2;color:#e11d48;display:flex;align-items:center;justify-content:center;flex-shrink:0;border:1px solid #fecdd3}.modal-title-area h3{font-size:1.15rem;font-weight:800;color:#0f172a;margin:0 0 6px}.modal-title-area p{font-size:.85rem;color:#64748b;margin:0;line-height:1.45}.btn-modal-cancel{background:#fff;border:1.5px solid #cbd5e1;color:#475569;padding:9px 18px;border-radius:9999px;font-weight:700;font-size:.85rem;cursor:pointer;font-family:inherit}.btn-modal-cancel:hover{background:#f1f5f9;color:#0f172a}.btn-modal-delete{background:#e11d48;border:none;color:#fff;padding:9px 20px;border-radius:9999px;font-weight:800;font-size:.85rem;cursor:pointer;font-family:inherit;box-shadow:0 4px 12px #e11d484d}.btn-modal-delete:hover{background:#be123c}@media(max-width:1100px){.admin-metrics-grid{grid-template-columns:repeat(2,1fr)}.analytics-map-grid{grid-template-columns:1fr}}@media(max-width:900px){.admin-layout-wrapper{flex-direction:column}.admin-main-content{padding:18px 16px 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#10b98166}.stats-row-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:20px;margin-bottom:32px}.stat-card{background:#fff;border:1px solid var(--border-light);border-radius:var(--radius-lg);padding:22px 20px;display:flex;align-items:center;gap:16px;box-shadow:var(--shadow-xs);transition:all 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p{font-size:.95rem;color:var(--text-muted);line-height:1.55;margin-bottom:24px}.action-card-footer{display:flex;align-items:center;gap:8px;color:var(--primary);font-weight:700;font-size:.95rem}.sdg-info-banner{background:#f0fdf4;border:1px solid #bbf7d0;border-radius:var(--radius-lg);padding:24px 28px;display:flex;align-items:flex-start;gap:20px}.sdg-icon-circle{width:54px;height:54px;border-radius:50%;background:#fff;color:#10b981;display:flex;align-items:center;justify-content:center;box-shadow:0 2px 8px #10b98126;flex-shrink:0}.sdg-content h4{font-size:1.1rem;font-weight:700;color:#15803d;margin-bottom:4px}.sdg-content p{font-size:.92rem;color:#166534;line-height:1.6}@media(max-width:960px){.stats-row-grid{grid-template-columns:repeat(2,1fr)}.action-cards-grid{grid-template-columns:1fr}.dashboard-hero-banner{flex-direction:column;align-items:flex-start}.btn-quick-report{width:100%;justify-content:center}}@media(max-width:560px){.stats-row-grid{grid-template-columns:1fr}.dashboard-hero-banner{padding:28px 20px}.hero-welcome-text h1{font-size:1.8rem}.sdg-info-banner{flex-direction:column}}.my-complaints-royal-root{flex:1;width:100%;min-height:100vh;background:radial-gradient(ellipse 65% 50% at 50% -10%,rgba(197,155,76,.12),transparent),radial-gradient(ellipse 50% 50% at 85% 90%,rgba(20,83,45,.07),transparent),radial-gradient(ellipse 50% 50% at 10% 80%,rgba(197,155,76,.08),transparent),#faf7f2;font-family:var(--font-body, "Plus Jakarta Sans", -apple-system, BlinkMacSystemFont, sans-serif)}.my-complaints-container{max-width:1200px;margin:0 auto;padding:105px 24px 64px}.my-complaints-header{display:flex;align-items:flex-start;justify-content:space-between;flex-wrap:wrap;gap:20px;margin-bottom:28px}.header-left-col{display:flex;flex-direction:column}.header-top-tag-row{display:flex;align-items:center;gap:12px;margin-bottom:12px;flex-wrap:wrap}.btn-back-home{display:inline-flex;align-items:center;gap:6px;background:#fff;color:#2c4238;border:1.5px solid rgba(197,155,76,.35);padding:6px 14px;border-radius:9999px;font-size:.82rem;font-weight:700;cursor:pointer;transition:all .2s ease;font-family:inherit;box-shadow:0 2px 6px #00000008}.btn-back-home:hover{background:#fdfbf7;color:#0d382b;border-color:#c59b4c;transform:translateY(-1px)}.eco-xp-badge{display:inline-flex;align-items:center;gap:6px;background:#fef9ed;color:#9a680c;border:1px solid #f3dcaf;padding:5px 14px;border-radius:9999px;font-size:.8rem;font-weight:800}.royal-complaints-title{font-size:2.3rem;font-weight:900;color:#0d382b;margin:0 0 6px;letter-spacing:-.03em;line-height:1.15}.royal-complaints-sub{font-size:1rem;color:#556860;max-width:650px;margin:0;line-height:1.5}.header-right-col{display:flex;align-items:center;gap:16px;flex-wrap:wrap}.points-summary-card{display:flex;align-items:center;gap:12px;background:#fff;border:1.5px solid rgba(197,155,76,.3);padding:8px 16px;border-radius:16px;box-shadow:0 4px 14px #0d382b0f}.points-icon-badge{width:40px;height:40px;border-radius:12px;background:#fef9ed;color:#c59b4c;display:flex;align-items:center;justify-content:center;border:1px solid #f3dcaf}.points-info{display:flex;flex-direction:column}.points-label{font-size:.7rem;font-weight:700;color:#64748b;text-transform:uppercase;letter-spacing:.04em}.points-num{font-size:1.15rem;font-weight:900;color:#0d382b;display:flex;align-items:baseline;gap:3px}.points-unit{font-size:.72rem;font-weight:800;color:#c59b4c}.btn-royal-new-report{display:inline-flex;align-items:center;gap:8px;background:linear-gradient(135deg,#0d382b,#155e45);color:#fff;border:1px solid rgba(197,155,76,.4);padding:12px 22px;border-radius:9999px;font-weight:800;font-size:.9rem;cursor:pointer;box-shadow:0 8px 24px -4px #0d382b59;transition:all .25s cubic-bezier(.16,1,.3,1);font-family:inherit}.btn-royal-new-report:hover{background:linear-gradient(135deg,#08261d,#0e4533);transform:translateY(-2px);box-shadow:0 12px 28px -4px #0d382b73}.complaints-filter-bar{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:28px;flex-wrap:wrap}.filter-tab-group{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.filter-refresh-btn{display:inline-flex;align-items:center;gap:7px;background:#fff;border:1.5px solid #dfd8cb;color:#475a52;font-size:.84rem;font-weight:700;padding:8px 18px;border-radius:9999px;cursor:pointer;transition:all .2s cubic-bezier(.16,1,.3,1);font-family:inherit}.filter-refresh-btn:hover:not(:disabled){background:#fdfbf7;color:#0d382b;border-color:#c59b4c;transform:translateY(-1px)}.filter-refresh-btn:disabled{opacity:.6;cursor:not-allowed}.filter-pill-btn{display:inline-flex;align-items:center;gap:8px;background:#fff;border:1.5px solid #dfd8cb;color:#475a52;font-size:.86rem;font-weight:700;padding:8px 18px;border-radius:9999px;cursor:pointer;transition:all .2s 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.28)}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}html,body{width:100%;max-width:100vw;min-height:100%;overflow-x:hidden;-webkit-overflow-scrolling:touch;background-color:var(--brand-pastel-bg);font-family:var(--font-main);color:var(--text-dark);line-height:1.5;scroll-behavior:smooth}#root{min-height:100vh;min-height:100dvh;display:flex;flex-direction:column;width:100%}h1,h2,h3,h4,h5,h6{font-family:var(--font-heading);color:var(--brand-forest);font-weight:800;line-height:1.2}@keyframes floatSlow{0%,to{transform:translateY(0) rotate(0)}50%{transform:translateY(-12px) rotate(4deg)}}@keyframes floatReverse{0%,to{transform:translateY(0) rotate(0)}50%{transform:translateY(10px) rotate(-3deg)}}@keyframes sway{0%,to{transform:rotate(-3deg)}50%{transform:rotate(3deg)}}@keyframes pulseGlow{0%,to{transform:scale(1);filter:drop-shadow(0 0 4px rgba(34,197,94,.4))}50%{transform:scale(1.05);filter:drop-shadow(0 0 14px rgba(34,197,94,.7))}}@keyframes spinSlow{0%{transform:rotate(0)}to{transform:rotate(360deg)}}@keyframes marqueeScroll{0%{transform:translate(0)}to{transform:translate(-50%)}}@keyframes bounceSubtle{0%,to{transform:translateY(0)}50%{transform:translateY(-6px)}}@keyframes radarWave{0%{transform:scale(.8);opacity:.9}to{transform:scale(2.4);opacity:0}}.anim-float{animation:floatSlow 4s ease-in-out infinite}.anim-float-rev{animation:floatReverse 5s ease-in-out infinite}.anim-sway{animation:sway 3s ease-in-out infinite alternate;transform-origin:bottom center}.anim-pulse{animation:pulseGlow 2.5s ease-in-out infinite}.anim-spin-slow{animation:spinSlow 20s linear infinite}.anim-bounce{animation:bounceSubtle 2s ease-in-out infinite}.marquee-container{width:100vw;overflow:hidden;background:var(--brand-forest);color:#fff;padding:12px 0;display:flex;white-space:nowrap;box-shadow:0 4px 14px #14532d26}.marquee-content{display:flex;gap:48px;animation:marqueeScroll 25s linear infinite}.marquee-item{display:inline-flex;align-items:center;gap:10px;font-size:.95rem;font-weight:700;letter-spacing:.02em}.marquee-item span.highlight{color:#86efac}::-webkit-scrollbar{width:10px;height:10px}::-webkit-scrollbar-track{background:#eaf5ee}::-webkit-scrollbar-thumb{background:#a9d4b6;border-radius:var(--radius-pill)}::-webkit-scrollbar-thumb:hover{background:#6eb782}